Here's one I missed for the Placemakers chapter. In Red Hook, NY, the library conducted a Libraries Transforming Communities engagement process. The timing of the one stoplight in town was a known issue and irritant but the engagement process identified it a top priority for…

I wrote about libraries and calendars in the chapter on Guides; improving access to our localities through information management. Here's the NYT Book Review curating "a calendar of must-know literary events in 2018, including new books, festivals, film adaptations, and more." It's available as an…